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Automated CRM Solution For Better Customer Engagement
Tech Stack
jQuery- Magento 2 Community
- Odoo
- Odoo.sh
- PHP 5
- PostgreSQL
- Python
- SugarCRM
About Client
The client is a commercial grade equipment supplier providing inflatables, tables, chairs, party tents, party and inflatable accessories, floor dryers and close outs. The company has been in business since 25 years. Also, they sell an entire gamut of inflatables and tents including bounce house inflatables, water slide inflatables, pole tents and frame tents in all sizes.
About Product
A comprehensive CRM solution was integrated with client's existing website so that the entire business processes, starting right from sending the quotes to placing the order, would be accomplished without manual intervention. Overall, the CRM product aimed to cultivate the customer relationship for the business by taking care of customer transactions, preferences, and specific expectations
Challenge: Migrate all Products and Customers to CRM
Client was dealing with a large customer base. To manage a wide range of products according to the requirement, it was quite challenging to migrate all the data into the CRM with great efficiency.
Brainvire’s team of proficient developers created different APIs for updating the products and customers. The APIs developed are strong enough to reflect the real time synchronization of product and customer module. This also facilitated for comprehensive inventory management and led to successful migration of inventory details.
Solution
The Challenges
Result
- Simplified SellingEasy product selling and enhanced business reachability with online presence
- A Complete Management SolutionEase in creating, sending and managing quotes through comprehensive quotation management solution
- Boost in SalesImproved sales through easy identification of leads
- Customer Pursuit Made EasyIncrease in revenue due to automatic identification of abandoned shopping carts.
Product Screens
Client Testimonials
TnT has been in the business setting up, delivering, and distributing commercial-grade bounce houses and equipment for 35+ years. Brainvire developed a platform to cultivate customer relationships by taking care of customer transactions, preferences, and specific expectations.
Mr. Kevin Clor
CIO - Tent and TablePowered by Clutch
187 Reviews“They handle all their work with a personal touch, which encourages a continued long-term partnership. Their deliverable are reliable thanks to vigorous QA testing. I would recommend Brainvire to anyone.”
