In 1978, the client started off as a one-shop business and gradually transformed into a huge group. Today, they have set a benchmark across various industries such as sports, healthcare, consumer, education, logistics, and property. This popular, family-owned group offers over 90 international and a couple of homegrown brands in the Middle East market.
About Product
Brainvire’s experts revamped a mobile app with smooth integration and features for an eCommerce sports brand. The team offered an omnichannel experience, improved connectivity, and inventory management. Customers can now be notified about the latest products and orders.
before
The Challenges
before-ring
Integration with salesforce commerce cloud
Earlier, the client struggled with the app.
Brainvire’s specialists carried out multiple API and functional flow changes in
the app to adopt the sales force flow.
Solution
The Challenges
Personalized notification
The app earlier failed to provide timely notification. Besides, a clutter of notifications made it difficult for the client to acknowledge them.
The third-party integration system increased customer interactions. The client can now enjoy detailed information about their customers.
Integration with salesforce commerce cloud
Earlier, the client struggled with the app.
Brainvire’s specialists carried out multiple API and functional flow changes in the app to adopt the sales force flow.
Arabic language support
The client is based in the Middle East and wanted to introduce Arabic language in the app for ease of use.
The team changed the base architecture that can support multiple languages. This allowed users to choose the Arabic language option for their convenience.
Shake the phone
Absence of an interesting feature failed to hold customers’ attention.
We integrated the app with the motion controller of devices, which helped the device to identify the shake and take a screenshot. Along with the customer's note this also goes to the Admin for review.
Personalized notification
The app earlier failed to provide timely notification. Besides, a clutter of notifications made it difficult for the client to acknowledge them.
The third-party integration system increased customer interactions. The client can now enjoy detailed information about their customers.
Integration with salesforce commerce cloud
Earlier, the client struggled with the app.
Brainvire’s specialists carried out multiple API and functional flow changes in the app to adopt the sales force flow.
Arabic language support
The client is based in the Middle East and wanted to introduce Arabic language in the app for ease of use.
The team changed the base architecture that can support multiple languages. This allowed users to choose the Arabic language option for their convenience.
Shake the phone
Absence of an interesting feature failed to hold customers’ attention.
We integrated the app with the motion controller of devices, which helped the device to identify the shake and take a screenshot. Along with the customer's note this also goes to the Admin for review.
Personalized notification
The app earlier failed to provide timely notification. Besides, a clutter of notifications made it difficult for the client to acknowledge them.
The third-party integration system increased customer interactions. The client can now enjoy detailed information about their customers.
Result
Over 1 million app downloads
Lack of functional and modern features failed to gain attention and retain customers. However, the revamped app helped to gain over one million downloads from the app stores.
Increased daily orders
The upgraded app offered around 3500 orders daily to the client.
Improved management
Enriched functionality and features in the app helped the client to improve order and inventory management. They successfully managed about 8000 products.
Accelerated engagement
Accelerated Engagement This improved retail ecommerce solution garnered more engagement for the client. They experienced almost a 34% increase in their engagement rate.
Product Screens
Client Testimonials
Brainvire’s resources were vital in our journey of transformation. They have helped us to make things possible in mobile application redesign and successfully implementing complex business logics.
Jahangir Tareen
eCommerce Development Manager - GMG dedicated resource
“They handle all their work with a personal touch, which encourages a continued long-term partnership. Their deliverable are reliable thanks to vigorous QA testing. I would recommend Brainvire to anyone.”
Mike Luhtanen
Founder, Creative LLC
5
2 years ago
Rate Us!
5.00/5 (272)
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