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Replacing Salesforce with Odoo ERP Boosts Business Efficiency by 45% for a Premier Security Systems Company
Tech Stack
Avalara Tax Compliant- IOS
- Jira
- JSONAPI
- Magento Community
- MailChimp
- Odoo
- Odoo.sh
- PostgreSQL
- Python
- Sharpen
- UPS
About Client
The client provides exceptional security solutions in the San Fransisco Bay area. It follows a hands-on approach to provide quick and quality customer service to one and all. They wanted to replace their existing Salesforce ERP with Odoo and chose Brainvire considering its excellent track record in enterprise-grade Odoo implementations.
About Product
With a wide range of products such as burglar alarm systems, fire alarm systems, night vision security cameras, and remote access and management, the client’s workflow was quite complex. Brainvire’s Odoo consultants interconnected all business processes for an omnichannel experience. The Magento website, integrated with Odoo, helps customers easily buy multiple security solutions while authenticating their purchase through e-signatures. On the other hand, backend executives can export delivery orders, import carrier tracking numbers from 3PL service providers to Odoo, and do much more. Furthermore, the system will be integrated with different third-party entities like Podium Reviews, Jasper, and AvaTax.
Subscription Management:
The client offers different types of products in the form of a subscription.
A subscription logic was created for all products in Odoo and customers can pay for different product combinations on a pro-rata basis.
Solution
The Challenges
Result
- 45% Boost in Business EfficiencyWorkflow automation streamlined all business processes and improved the efficiency of all departments.
- Authenticated PurchasesSales executives can automatically verify and authenticate all purchases using e-signatures.
- Better Customer EngagementExecutives can better respond to consumer demand using Odoo’s CRM module. Also, they can fulfill all orders on time using 3PL integration.
- Subscriptions Made EasyThe team can easily manage different product subscription plans and further simplify the process for end-customers as well. All transactions can be done securely through Authorize.Net payment gateway.
Client Testimonials
Bay Alarm Medical provides innovative and high quality medical alert products and services to enable independent living and healthy aging. Brainvire developed an intuitive mobile app to provide real-time medical assistance to the elderly age group.
Andy Ginjupalli
President - Bay Alarm MedicalPowered by Clutch
187 Reviews“They handle all their work with a personal touch, which encourages a continued long-term partnership. Their deliverable are reliable thanks to vigorous QA testing. I would recommend Brainvire to anyone.”
